![]() If you have tried all of the above, please try resetting your sensor stick. In Android, close the app completely and restart your phone. ![]() When it asks you to place your phone close to the bottle, touch it to the lid. Make sure you are right next to your bottle. Hidrate Spark PRO Smart Water Bottle - Tracks Water Intake & Glows to Remind You to Stay Hydrated, Chug, 21oz, Sea Glass £63.99 £ 63.If you see a device called H2Oxxxxxxx (the x's will be a unique id to your device) under your devices click the blue "i" next to it and forget device.In your phone, go to Settings and click on Bluetooth. If restarting the app doesn't work, switch "Airplane Mode" on for about 10 seconds, then switch Airplane Mode back off and try again. Try completely closing and reopening the app. If someone has already paired the bottle to the app, they will need to first log into the Hidrate app account the bottle is currently paired to, and select Remove Bottle to unpair it from their account first.Next to Have a new bottle? click Add Bottle and follow the prompts.Go to the the Bottles tab (Bottle icon on the lower right).If this is happening during the set up process, press skip and complete the app set up. This is a requirement in Android 11 or older, in order to connect and communicate with any device using BLE (Bluetooth Low Energy).NOTE: All Android devices running OS 11 or older, must enable Location for Hidrate, in order to pair.Replace the base of the sensor stick carefully and tighten. Once this battery is in place, your sensor stick will glow. Place 1 CR2477 Lithium battery in slot making sure the placement is correct with the + side of the battery facing the + side noted in the battery slot area. If you're having trouble pairing, please try the steps below: Make sure your Bluetooth is turned on in your phone, and that you have an internet connection. Open D-ring thumbscrew on bottom of bottle to open white battery door.
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